What Happens Next
Once a Concerning Behavior Referral is submitted, referrals are forwarded to the case managers and other select university services for review to determine if the referral should be handled by BAT or CARES. Depending on the urgency involved, a number of immediate actions may be taken, including a police welfare check or other contacts with the person of concern involved.
Once reviewed, a case manager will usually contact the person making the referral to gather additional information. This often happens within 24 hours of the referral. The case manager is generally interested in learning more about the person of concern and any interventions that have already taken place. In most cases, this conversation helps to place the behaviors described in context. In addition, this conversation is used to provide the individual who submitted the referral with some basic resources (if needed) for working with the student/employee/non-affiliated person of concern while the referral process continues.
What happens next in the process depends on the behaviors described, the urgency involved, and other information that is known or has been collected about the person of concern. In some cases, it may be helpful for the case manager to meet with the person of concern to discuss the concerns that have been raised and determine the best approach going forward.
Where appropriate, a case manager may assist the person of concern by connecting them with appropriate resources on and/or off campus and helping them to navigate the University’s policies and procedures. In rare situations involving a potential threat to other members of the university community, the student may be asked to participate in some additional assessment to ensure the safety of the campus community.
Not all referrals result in a face-to-face meeting with the person of concern. In many situations, the case manager can and does provide consultation advice to the person making the referral to ensure that the person of concern involved is connected to the appropriate resources on campus.
When possible and appropriate, the case manager will provide an update to the person making the referral on the actions that have been taken. The amount of information that is able to be shared in any update is limited substantially by federal privacy laws (including FERPA).
Behavioral Assessment Team (BAT)
The BAT promotes the NC State community’s safety via a proactive, multidisciplinary, coordinated and objective approach to the prevention, identification, assessment, intervention and management of situations that pose, or may pose, a threat to the safety and well-being of our campus community (i.e. students, faculty, staff and visitors). The team has weekly and monthly meetings throughout most of the academic year which are designed to promote an efficient sharing of information and resources to best help the person of concern. The team is coordinated through the University’s Violence Prevention and Threat Management Office and chaired by the Risk Assessment Case Manager.
For a complete list of the University departments represented on BAT, review our Behavior Assessment Team page.
NC State Cares
NC State CARES is a cross-campus program that provides support for students in crisis or who have been referred for exhibiting concerning or worrisome behavior and whose behavior does not indicate a direct threat of harm to the NC State community. The team meets weekly throughout most of the academic year and is designed to promote an efficient sharing of information and resources with the goal of providing the best practical support for students in need. Members often take an active role with students by reaching out and providing support based on their areas of expertise.
Currently, membership includes representation from the Academic Support Programs for Student-Athletes (ASPSA), Behavioral Assessment Team, Counseling Center, College of Humanities and Social Sciences, College of Engineering, University College, Disability Resource Office, University Housing, Office of Institutional Equity and Opportunity, Office of International Students, University Police and Women’s Center. The group is chaired by CARES Case Managers.